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Overland-Tandberg - OverlandCare Silver
Extended service agreement (uplift) - parts and labor (for base module + up to 3 drives) - 5 years - on-site - response time: NBD - valid when purchased within 1st 90 days of library purchase - for NEOxl 40
Overland-Tandberg
EW-XL40SLV5UP
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | OverlandCare Silver - extended service agreement (uplift) - 5 years - on-site |
Type | Extended service agreement (uplift) |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 5 years |
Response Time | Next business day |
Pricing Type | Valid when purchased within 1st 90 days of library purchase |
Covered Configurations | Base module + up to 3 drives |
Designed For | NEOxl 40 |
General | |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 5 years |
Response Time | Next business day |
Pricing Type | Valid when purchased within 1st 90 days of library purchase |
Covered Configurations | Base module + up to 3 drives |
Details | |
Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - Field Replaceable Units ¦ Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - Customer Replaceable Units ¦ Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 5 years ¦ Technical support - remote diagnosis - 5 years |
Compatibility Information | |
Designed For | Overland-Tandberg NEOxl 40 |