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Apple - AppleCare OS Support
Alliance - Technical support - for Apple Mac OS X Server Software - academic - phone consulting - 2 years - 24x7
Apple
D5865ZM/A
0190199607026
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | AppleCare OS Support - Alliance - technical support - for Apple Mac OS X Server Software - 2 years |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 2 years |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Apple Mac OS X Server Software |
License Pricing | Academic |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 2 years |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Apple Mac OS X Server Software |
License Pricing | Academic |
Details | |
Service & Support | Phone consulting - 2 years / unlimited incidents - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Phone consulting - 2 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 2 years - response time: 4 hours - availability: 12 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 2 years - response time: 24 hours - availability: 12 hours a day / Monday-Sunday - severity low ¦ E-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Inspection - 2 years - on-site - 2 visits |