Citrix - Citrix Appliance Maintenance Gold Plus
Technical support - for Citrix SD-WAN 1100-500 Premium Edition - upgrade license - ELA - level 7 - upgrade from Citrix SD-WAN 1100-200 Premium Edition - phone consulting - 1 month - 24x7 - response time: 1 h
Citrix
4065097-E7
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Citrix Appliance Maintenance Gold Plus - technical support - for Citrix SD-WAN 1100-500 Premium Edition - 1 month |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Citrix SD-WAN 1100-500 Premium Edition |
| License Type | Upgrade license |
| License Pricing | Volume / level 7 |
| Licensing Program | Citrix Enterprise Licensing Program (ELA) |
| Upgrade from | Citrix SD-WAN 1100-200 Premium Edition |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Citrix SD-WAN 1100-500 Premium Edition |
| Installation Type | Locally installed |
| License Type | Upgrade license |
| License Pricing | Volume / level 7 |
| Licensing Program | Citrix Enterprise Licensing Program (ELA) |
| Upgrade from | Citrix SD-WAN 1100-200 Premium Edition |
| Details | |
| Service & Support | Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 month - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 1 month - response time: 5 days - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web knowledge base access - 1 month ¦ New releases update - 1 month ¦ Replacement - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday |