Thales Group - Thales Plus Support Plan
Technical support - for SafeNet Trusted Access Basic - 1 user - volume - 2500-4999 licenses - phone consulting - 24x7 - response time: 1 h
Thales Group
955-000187-001-007
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Thales Plus Support Plan - technical support - for SafeNet Trusted Access Basic |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | SafeNet Trusted Access Basic |
| License Qty | 1 user |
| License Pricing | Volume / 2500-4999 licenses |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | SafeNet Trusted Access Basic |
| Installation Type | Hosted |
| Hosted Service Type | IDaaS |
| License Qty | 1 user |
| License Pricing | Volume / 2500-4999 licenses |
| Details | |
| Service & Support | Phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity high ¦ Web support - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Web support - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity high ¦ New releases update ¦ Web knowledge base access - availability: 24 hours a day / Monday-Sunday |