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Thales Group - Thales Plus Support Plan
Technical support - for SafeNet Trusted Access Basic - 1 user - volume - 1000-2499 licenses - phone consulting - 24x7 - response time: 1 h
Thales Group
955-000187-001-006
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | Thales Plus Support Plan - technical support - for SafeNet Trusted Access Basic |
Service & Support | Technical support |
Service Included | Phone consulting |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Software Title | SafeNet Trusted Access Basic |
License Qty | 1 user |
License Pricing | Volume / 1000-2499 licenses |
General | |
Type | Technical support |
Service Included | Phone consulting |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | SafeNet Trusted Access Basic |
Installation Type | Hosted |
Hosted Service Type | IDaaS |
License Qty | 1 user |
License Pricing | Volume / 1000-2499 licenses |
Details | |
Service & Support | Phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity high ¦ Web support - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Web support - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity high ¦ New releases update ¦ Web knowledge base access - availability: 24 hours a day / Monday-Sunday |