Open-E - Open-E Premium Support
Technical support (renewal) - phone consulting - 1 year - 8x5 - response time: 4 h
Open-E
1756
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | Open-E Premium Support - technical support (renewal) - 1 year |
| Service & Support | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 8 hours a day / 5 days a week |
| General | |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 8 hours a day / 5 days a week |
| Details | |
| Service & Support | Phone consulting - 1 year - response time: 4 hours - availability: 8 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year - response time: 8 hours - availability: 8 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year - response time: next business day - availability: 8 hours a day / Monday-Friday - severity level 3 ¦ E-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday ¦ Remote administration - 1 year - availability: 8 hours a day / Monday-Friday ¦ Web support - 1 year - availability: 8 hours a day / Monday-Friday |